Returns & Exchanges

Due to the perishable nature of our dairy-free creamers, we cannot accept physical returns, but we are committed to ensuring you love your nutpods experience. If your order arrived damaged or didn't meet your expectations, please contact us within 30 days of purchase for a replacement or refund.

Return Process

• 1.
  Check the Date

  Ensure your request is submitted within 30 days of your delivery date to qualify for a refund or replacement.

• 2.
  Gather Documentation

  Take clear photos of any damaged packaging or incorrect items and locate your order number from your confirmation email.

• 3.
  Contact Support

  Email our Happiness Team at [email protected] with your order details and a brief explanation of the issue.

• 4.
  Resolution

  Our team will review your request within 2 business days and issue a credit to your original payment method or ship out a fresh batch.