Frequently Asked Questions

Everything you need to know about your favorite dairy-free creamers.

Are nutpods products dairy-free and vegan?

Yes! All nutpods products are 100% plant-based, dairy-free, vegan, and certified non-GMO to ensure the highest quality for your coffee and tea.

Do I need to refrigerate my nutpods?

Our shelf-stable containers can be stored in your pantry until opened. Once opened, they must be refrigerated and are best enjoyed within 7 to 10 days.

What is your shipping policy?

We offer standard shipping across the United States. Orders typically process within 1-2 business days, and delivery usually takes 3-5 business days depending on your location.

Can I return my order if I am not satisfied?

Since our products are perishable food items, we cannot accept returns. However, if your order arrived damaged or you are unhappy with your purchase, please contact our support team within 30 days for a resolution.

Are nutpods compatible with Keto and Whole30 diets?

Absolutely. Our Original and Unsweetened flavors are Whole30 Approved and contain zero grams of sugar or carbs per serving, making them perfect for Keto lifestyles.

How can I manage my subscription?

You can easily skip a shipment, swap flavors, or cancel your subscription at any time by logging into your account portal on our website.